CAPETOWN COMPUTING CORPORATION
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CAPETOWN COMPUTING
111 Regina Road
Unit 12
Vaughan, ONTARIO
Canada
L4L 8N5
capetown@capetown.ca
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Image++
ENTERPRISE LOGO.GIF (enterpriselogo.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 04, 2007
Enterprise logo used for CapeTown Computing Corporation
(1. By: Franco D'Alessandro Date: Dec 05, 2007 1:42:47 PM Size: 0.87 KB)
IMAGEION LOGO.GIF (imageion_logo.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 04, 2007
Imageion Product Logo
(2. By: Franco D'Alessandro Date: Dec 05, 2007 1:43:27 PM Size: 1.64 KB)
TRANSPORT LOGO.GIF (transport.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Logo for transportation web and workflow
(3. By: Franco D'Alessandro Date: Dec 05, 2007 2:08:23 PM Size: 2.08 KB)
IMAGEION LOGO.GIF (imageion2.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Imageion Product Logo
(4. By: Franco D'Alessandro Date: Dec 05, 2007 5:40:11 PM Size: 2.7 KB)
IMAGEION LOGO.GIF (paperstack.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Imageion Logo Paperstack
(5. By: Franco D'Alessandro Date: Dec 05, 2007 5:41:02 PM Size: 5.04 KB)
IMAGEION LOGO.GIF (imageion3.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Imageion Product Logo
(6. By: Franco D'Alessandro Date: Dec 05, 2007 5:41:37 PM Size: 4.59 KB)
Art of Commerce Logistics (logistics.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Art of Commerce Logistics
(7. By: Franco D'Alessandro Date: Dec 05, 2007 5:44:15 PM Size: 15.41 KB)
Art of Commerce Logistics (logistics2.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Art of Commerce Logistics
(8. By: Franco D'Alessandro Date: Dec 05, 2007 5:45:50 PM Size: 39.86 KB)
Notify List
Email Address
fda@capetown.ca;
Customer Notes
Work Notes
No Case Note
1
Need to add illustrator document storage capabilities to the system library.
(By: CAPETOWN ADMINISTRATION Modified: Dec 06, 2007 12:23:00 PM)
2
Images in present format are well suited to the web site use.
(By: CAPETOWN ADMINISTRATION Modified: Dec 06, 2007 12:24:00 PM)
3
Using the company logo in all product logos provides for a consistent appearance.
(By: CAPETOWN ADMINISTRATION Modified: Dec 06, 2007 12:24:00 PM)
Communications Inbound
Communications Outbound
EMAIL From capetown@capetown.ca To fda@bell.blackberry.net
Subject: Images of Case: 10398
Body: Please find enclosed the images for the web site for your review. Thank you.
Sent: Dec 06, 2007; Attachments: 6; Status: Sent
Time Booked
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Work
Date
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(hr)
Time
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DE fda 12/5/2007 Booked logo work to the web site 4 Regular Senior 0
Division/Project:
Case No: 10398
Status:
Start Date:
Out of Town Travel:
1- 888- CAPETOWN |Services |Terms of Use |Legacy Systems |Contact Us
Case Description
Enter prise Logo for CAPETOWN ENTERPRISE COMMERCE Products
© CAPETOWN COMPUTING CORPORATION 2006 -2007, all rights reserved
No copying or distribution without the prior written consent of CAPETOWN COMPUTING CORPORATION
Current Time: Dec 06, 2007 12:27:08 PM, (GMT -05:00) Eastern Time (US & Canada)
System Time: Dec 06, 2007 12:27:08 PM, (GMT -05:00) Eastern Time (US & Canada)
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Active NO
CAPETOWN EXTERNAL / DEVELOPMENT
Entertainment Centre
Management System
Asset Rental &
Membership Management!
The Entertainment Centre Management
System provides for an encompassing
management system for businesses in
the entertainment centre industry.
Business like billiard and karaoke, golf
centres, restaurant and bar and newly
emerging businesses within this sector
which have a time keeping and charge
for time requirements, power control to
room and device management and
membership, space rental requirements
in addition to the standard features
typical of a food and beverage estab-
lishment.
The personal professional services
industry is also a newly emerging indus-
try with charge for time requirements
based upon new consumer demand for
such things as spa, beauty and per-
sonal care and upkeep services such
as tanning and other such treatment
services where facilities are charged
based on customer use or purchased
in advance in blocks and taken down
across a period of time.
The key to the success of the ECMS
System is in our ability to provide for
extremely simple use, fast transaction
completion, separation of management
setup versus employee usage of the
system and power and lighting control
for assurance of computer booking of
the facilities amenities, such as lights
above a table, power to a room, power
to a tanning bed and so on.
The key to the success of the ECMS
System is in our ability to provide for
extremely simple use, fast transaction
completion, separation of management
setup versus employee usage of the
system and power and lighting control
for assurance of computer booking of
the facilities amenities, such as lights
above a table, power to a room, power
to a tanning bed and so on.
The ECMS System provides an all en-
compassing management application
for your entertainment facility or your
personal professional services estab-
lishment.
When we set out to design the ECMS
system it was originally with the vision
of replacing analog/digital time clock
device equipment with a computer and
program that could perform the same
tasks with readily available equipment,
plus all of the management capabilities
one would hope to find in a computer
application, such as reporting, receipt
printing, the management of customer
information and inventory information.
We didn’t really realize the many differ-
ent types of establishments that would
eventually make use of our system until
we found customers in the food and
beverage, karaoke and golf centre and
golf dome industries knocking on our
door.
This lead us to a more robust solution
offering that could accommodate such
new facilities, multiple computer sta-
tions and a central data repository or
server as well as the ability to control
power flow to lights and equipment
which controls the use of the facilities
amenities.!
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
ECMS
TheOrder
Originally developed to replace
a series of clocks that would
control access to assets and
bill for time
ECMS, can manage any number of amenities in
your facility, allows you to layout the units on the
screen or multiple screens as you see fit and
could only be easier to use if you didn’t need to
use it at all. The rental rate controls are in depth
and flexible allowing management to set rates
based on days of the week, time of day, cus-
tomer classification, type of rental unit or ameni-
ty (room, device, table, etc).
The entire rating system is automated allowing
for operators to book in and out transactions,
acquire new customers and deal with the nec-
essary parts of the business, leaving manage-
ment to set the tone for the business at the top
level. Even sundry item sales and inventory
items sales have a five level pricing scheme that
can be applied for management prescribed
pricing without operator intervention required.
The system has been designed with control for
the owner, peace of mind for the staff and sim-
plicity and speed to the customer.
Since many establishments offer a multitude of
services, we have provided for customer free-
dom within your facility by allowing customers to
move from one amenity to the next without
need of tally or cash/checkout, once they are
done they can get a final tally for their visit,
which can include movement from entertain-
ment, personal care/wellness, bar and restau-
rant or any other such service category you
have to offer or add to your mix.
The ability to offer a mix of entertainment and
personal professional services and amenities is
what makes the ECMS System a valuable in-
vestment for your enterprise. With the ability to
offer many diverse service options to your cus-
tomer in a single system.
By integrating all of your customers activities
into a comprehensive application you can effec-
tively grow your business, your customer’s con-
fidence and your enterprise through automation
with the intention of spouting new and more
robust service locations.
Allowing your customer to move freely within
your one or many establishments ensures that
the customer is on the channel you have pro-
grammed for them.
With management control and freedom as a
central design time goal, owners and their team
of managers can rest easy in the knowledge
that their plan for the business will be adhered
to by staff.
With features that support the low and high end
user, such as stop-after for children entering an
entertainment facility with a limited budget
where they can request that the establishment
turn off the lights or equipment after a certain
amount of money has been spent
Memberships and membership loyalty features
one would expect of a higher end establishment
such as a spa or beauty/wellness establish-
ment, our ECMS System is poised to take on
your new entertainment or personal professional
services establishment business challenges.
A feature rich system for a turn
key operation with the ability to
control power and access.
The ECMS System supports control of equip-
ment and amenities through the integration of
computer controlled power and lighting which
allows for the use of the facility to be controlled
by a computer interface that is integrated with
the billing and charge to the consumer. This
ensures that the customer is charged for their
use, can visually confirm this and also provides
management with the peace of mind required
for any business where owner and management
presence would otherwise be required on a full
time basis.
ECMS achieves this with support for three con-
trol technologies based on customer require-
ments and/or the dynamics of the entertainment
facility which is very important for pre-existing
facilities with an established infrastructure where
changes would prove cost prohibitive.
Programmable Logic Controllers such as the
IDEC PLC or MITSUBISHI PLC are supported
by the ECMS System where the power is direct-
ly wired to the device and a single unpowered
communications cable is connected to the
ECMS Computer Terminal which tells the PLC
what to do.
The IDEC PLC was supported for reduced cost
environments where the requirement was under
50 units with normal power consumption rates.
The MITSUBISHI PLC was supported for envi-
ronments that exceeded that specification and
cost was less significant an issue due to the size
of the establishment or the types of equipment
and amenities supported.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
ECMS Timekeeping Interface, any number of screens, any number of units, robust rating
and billing with simple key access to control and billing functions.
OfOperations
For pre-existing environment where wiring
would not be a cost effective solution for imple-
mentation of the ECMS system or power and
lighting control, the X10 Powerhouse technolo-
gy was supported. This technology provides to
communication of on/off controls over the pow-
er line. Each module is keyed with a letter/num-
ber combination and associated with the rental
device or amenity and subsequently is con-
trolled by a communications X10 Module that is
attached to the ECMS Computer Terminal.
Effectively providing for inventory control of the
service offerings that are not inventory centric is
the concept behind the integration of power
control and the ECMS System. Although not a
revolutionary idea, the concept works well in
business models that require a level of oversight
that would otherwise require monitoring or the
presence of management and ownership.
Large Scale Experience
+50 implementations
+50 assets managed
Having implemented projects that exceeded 50
units and power requirements above standard
specifications, the ECMS System has proven to
be reliable, stable and easy to implement and
use in such high demand and round the clock
establishments.
Controlling the facility provides for control of the
business, an environmentally sound and good
management business practice all the way
around.
The ECMS System has been a reliable and
friendly solution to our customers, with a mini-
mal support requirement and a simple to use
keystroke based interface the system provides a
fast implementation to the all to complicated
management of pay per use and entertainment
centric environments.!
Highlights
•
Unlimited number of facility rental and charge
for use amenities/units and classifications
•
Power and Lighting controls provided for
wired and non-wired pre-existing construc-
tion for environmentally sound and a peace
mind environment for management and staff.
•
Management presets and schedules estab-
lished without operator intervention
•
Ease and simplicity of use
•
Support for sundry sales, food and beverage
establishments
•
Unlimited transactions and transaction history
support
•
Customer Management and Membership
Loyalty Management
•
Account Creation and Management for house
accounts, corporate accounts, promotional
accounts
•
Robust and Extensible Promotions Manage-
ment, Discount time, amount, percentage
and more.
•
Support for IBM Retail Hardened Register
Equipment
•
Support for generic PC receipt and touch
pad equipment
•
Multi-user and Server Support for large multi-
ple checkout establishments
We engineered the system
to respond to power and
service outages.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
Lighting Control Options
IDEC PLS, MITSUBISHI PLC,
X10 POWERHOUSE,
For new and pre-existing establishments.
ECMS Rental Interface
Any number of units supported in your choice of
layout, classification, number of screens with
rating based on time, time of day, usage parties,
control for power and lighting with detailed
billing and customer management in a simple to
use keystroke environment. Start with the unit
number. TAB to the Restaurant Interface
Lighting Control Options
Any number of customer’s managed in a loyalty
tracking environment that is integrated with the
rental, restaurant and bar service interfaces, dis-
count and promotions and record keeping of the
ECMS System.
OfWorkflow
•
Print to screen or paper for all output items
•
Force print and optional print receipts
•
Menu printing options for kitchen and bar
printers
•
Multiple Location support
•
Cash, Till, Employee management and verifi-
cation
•
Customer movement from place to place is
supported through unit transfer and recorded
on the customer billing in detail.
•
Scheduled rate changes, number of user rate
changes are supported and detailed on the
customer billing in detail.
•
System is completely time dependent. Sys-
tem failure, power failure or other interruptions
of a non-serious nature are transparent to the
system. Once re-established the system con-
tinues as if nothing transpired at all.
•
Customer Membership and Loyalty Cards are
supported.
•
Employee Swipe Cards and/or Password
Access is supported.
•
Summary Reporting and Date Range Report-
ing is provided.
•
Employee punch in and punch out.
•
Tournament Booking
•
Locker or other long term rental or storage
support is provided through customer man-
agement with unit lookup.
•
Quick Key Sales and Long Key Sales for flexi-
ble customer service requirements.
•
Full System Backup to external or internal
storage device with compression is supported
within the system.
•
System Reset for Sales History Clearing is
supported as required by management.
•
Que Management for customers waiting on
units is supported by unit classification ensur-
ing a first come first serve environment for
busy and popular establishments.
•
Reliability of a solution used by our customers
for over a decade.
•
Cost effective and quick to pay for itself.
•
Install and setup the application yourself.
Retail Equipment Support
In addition to support for PC based Retail
Equipment and Printing Support we added IBM
Support.
We made the ECMS System compatible with
IBM Retail Hardened Register equipment for
customers requiring a demand ready and inte-
grated equipment and support solution.
Self Managed and User Installable
The ECMS System is 100% usable right out of
the box or envelope. Install and setup the
system yourself for single site establishments or
your first location.
Multi-Location Chain Based Support
The ECMS System is capable of managing
multiple locations through head office
integration of data transactions. A head office
system is required in order to complete the
solution. We recommend the Art of
Commerce™ Platform from CapeTown
Computing for this purpose.
Multi-User Support
The ECMS System is capable of managing
multiple terminals, a server based solution, with
multiple users per terminal in either a password
free, password enabled or swipe card enabled
environment at proprietor and management
discretion. The system is ready for your
management style.
Support
By registering your ECMS product and your
business enterprise on our web presence you
will have access to our case management
system, the Imageion™ Web and Workflow
system is used here to provide you with access
to our services and workflow. Simply register,
sign on and submit your case to the system,
your place in our service workflow will be kept
and we will book any answers or updates you
may required right to your case, making you a
part of our system and workflow.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
IBM Retail Register SurePOS 500
Beginning with the SureOne product and now the
500 Series products including the touch screen
product. The platform is stable, durable and long
lasting with both touch and non-touch screen
interfaces available. We made sure the ECMS
system was compatible with the platform for the
discerning and demanding customer environment
IBM Retail Printing and Cash Management
With printing features and cash drawer mounting,
size and security options that will match your
management design and style we think IBM has a
wide range of retail oriented options and acces-
sories for your enterprise as well as a global on
call support option that gives you the ability to
grow your business concept.
ECMS Restaurant Interface
Any number of units supported in your choice
of layout, classification, number of screens
with detailed billing and customer manage-
ment in a simple to use keystroke. Start with
the unit number. TAB to the Bar Interface.
!
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
ECMS BAR INTERFACE
Any number of units supported in your choice of layout, classification,
number of screens with detailed billing and customer management in
a simple to use keystroke. Start with the unit number. TAB to the
Rental Interface.
ECMS EMPLOYEE FUNCTIONS
Punch in and punch out, till management and more based upon
management acceptance policies for the employee in the setup of
the system.
ECMS COMMON CASH OUT
Irrespective of where the customer or the employee is in the system
or facility the cash out function is exactly the same and accounts for it
all in a common design and standard use interface
ECMS QUICKKEY SALES
Punch in and punch out, till management and more based upon
management acceptance policies for the employee in the setup of
the system.
ECMS SELL ITEM INTERFACE
For more complicated inventory, barcode scan and sundry sales use
the SellItem interface. It’s not as fast as QuickKey but necessary for
large and dynamic inventory environments.
ECMS SYSTEM MENU
Access the Rental, Restaurant, Bar, Daily Reprint,
History Reprint and Backup Interfaces
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
ECMS HOUSEKEEPING MENU
Access the Customer Maintenance, Tournament,
Receive Inventory, Summary Report,
Run Account Statements, Account Summary,
Purge Paid Account Details
ECMS REPORTS MENU
Access the Summary and Detail Transaction Reports,
Employee Time Reports, Inventory Reports,
Sales Cancellation Reports, Promotions Activity Reports,
Cash and Expense Posting Reports,
Create and Print Customer and Membership Mailings
and print Receipt Audit Lists for Inventory Receipts
ECMS PROGRAM SETUP
Access Menu Maintenance, Rental Unit and Rental Unit Rate Setup,
Employee Definition, System and System Device Setup and controls,
System Options, a Setup Report and a Menu Report for manage -
ment control of the system under a management security password.
ECMS SUMMARY REPORTING AND PRINTING
Access the Summary and Detail Transaction Reports,
Employee Time Reports, Inventory Reports,
Sales Cancellation Reports, Promotions Activity Reports,
Cash and Expense Posting Reports,
Create and Print Customer and Membership Mailings
and print Receipt Audit Lists for Inventory Receipts
ECMS RECEIPT REPORTING AND PRINTING
Receipt history is available at the touch of a key, either for the busi-
ness of the day or for days past. Receipts can be forced to print as a
system option as will kitchen and bar printing or printed as required.
The environment is cost effective to care about but in the case of
food and beverage preparation it is a present day must.
